Whether you have a single-family home for rent or a portfolio of residential or commercial investment properties, we invite you to learn more about The Sherman Agency, Inc. We have the experience and expertise to handle the wide variety of issues that are associated with managing all types of properties from multi-tenant retail to large industrial campuses We take care of all the properties we manage as if we own them ourselves — and in many instances, we do own these properties in our portfolio.
We keep our owner-clients connected to the financial performance of their properties through a secure online portal. Here, owners can access income and expense information 24/7 from any internet-connected device.
We pride ourselves on our Service Guarantee which ensures that requests from residents or tenants will be responded to within four hours (4), and any request will be resolved within twenty-four (24) hours. If the issues cannot be resolved within twenty-four hours, we will contact the resident or tenant and inform them of a plan of resolution and an approximate time frame for the completion of work. We will make the best effort to set convenient service hours for the resident or tenant except in the case of an emergency.
24-Hour Emergency Service
Emergencies don’t always happen during normal business hours. We have an efficient 24-hour emergency system that allows us to direct a problem to our on-call vendors at any hour of the day.
We use highly skilled vendors, many of which we have established long-lasting relationships with for several years. We require a high level of service, quality, and courtesy. Our vendors are very proficient in their trade and they work very hard to accommodate our residents’ and tenants’ needs.
Accounting and Bookkeeping
We have an in-house accounting and bookkeeping staff to take on all types of projects. We work on a cash basis and use the real estate commission tested & approved AppFolio property management software. We take pride in providing our owners and tenants with current and accurate information.
The Sherman Agency, Inc., respects the privacy concerns of all visitors to our website. We are proud of our information practices and we want you to know the steps we take to protect the personal information we collect on this website.
Personal information provided is only used to identify you and communicate with you. We do not sell personally-identifying information nor distribute any personally-identifying information to any non-affiliated parties or other third parties for the purpose of solicitation.